*Document valid from 26/05/2025

Michael’s Jewellery Design (MJD) is committed to the privacy of our customers and adherence to the APP. This Privacy Policy applies to all personal information collected by MJD via this website. It outlines how we collect, use and disclose your personal information. Your use of this website means that you consent to this Policy.

What is “personal information”?
a. The Privacy Act 1988 (Cth) defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
i. whether the information or opinion is true or not; and
ii. whether the information or opinion is recorded in a material form or not.

b. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this Privacy Policy.

What personal information do we collect?
The kind of information that we collect from you will depend on how you use the website. Generally, we collect personal information about you when you correspond with us via the contact form on our website. The personal information which we collect and hold about you may include: name, email address, phone number, residential/postal address and payment transaction information.

Website data
Information collected could also be through cookies or other tracking technologies.

Emails and SMS
By contacting us via the contact form on our website, you consent to receiving electronic communication from us for any purpose described in our Privacy Policy or otherwise disclosed to you.

Why we collect personal information
We collect your personal information to respond to enquiries and provide customer support. It could also be to process your purchases and orders.

How we collect personal information
We collect information about you when you correspond with us through our contact form on the website. This may include your name, email address and contact phone number.

Information can be collected using cookies and tracking technologies which collect standard internet log information and visitor behavior information.

Security of personal information
We will make all reasonable arrangements to ensure that personal data in our possession or under our control are protected against unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. It will be retained for our customer records unless you ask for it to be deleted. Your personal information may be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

Disclosure of personal information
We may disclose your information to third parties such as:
(a) Agents or contractors who provide us with IT services, payment or data processing services, and postal and shipping companies for the purpose of fulfilling your orders.
(b) For legal reasons, such as court orders or law enforcement requests.
(c) To protect the website from fraud or other harmful activities.
(d) To an actual or potential purchaser of our business.

Access and correction of personal information
You can contact us to access your personal information, request corrections, or have your personal information deleted. You can obtain further information concerning your privacy from the website of the Office of the Australian Information Commissioner (https://www.oaic.gov.au)

Privacy Policy updates
This Privacy Policy may be updated from time to time.

Contact Information
If you have any queries or complaints in relation to our Privacy Policy, please contact us at:
Michael’s Jewellery Design
PO Box 113 Milton 2538
5/49 Wason St Milton 2538
(02) 4454 4412

Disclaimer
We are not liable for any failure by us to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control.